FAQ
Thursday, 1 July 2010
DELIVERY
You will receive a boxed notecard in Second Life. In that you will receive a link to your purchased file and your personal download password. Copy the link into your browser, enter the password wait 45 seconds for the download button to appear, click and enjoy!
NOTE
The files are zipped be sure to unzip them to your hard drive (not in any graphics application folder) before trying to open them in your graphics application.
SYSTEM REQUIREMENTS
The files are standard Photoshop CS .psd files. Make sure you have a standard graphics application that supports this format, for example PS, Gimp, Corel Draw etc.
Following applications have issues reading the psd files: Photoshop Elements, Paint Shop Pro. So double check your file support before purchasing. Or check out the free Demos to see if it works.
PS elements doesn’t support layer folders, contact Niah Larsson if you are interested in using the LMC Templates with PS elements before purchasing.
There is a trick to opening PS PSD files, as well as PS brushes in PSP/Corel. Read the FAQs below to see how.
GENERAL
When opening the file you will see the main CMFF Template. The alpha templates and/or textures are in separate layer folders/groups, be sure to click visibility. To learn more read the basic PS tutorials on this site.
COPYRIGHT & TERMS OF USE
(c) LMC, All Rights Reserved
Content creation only
Buying any LMC product you agree to the following according to legislation about copyrights related to the Digital Millenium Copyright Act:
These templates are only for private use. You may not, print, copy, distribute or disclose them to anyone. You are authorized to use them only in order to create your own clothes that you may sell/give away as clothes! The violation of this agreement at any way means a copyright infringement that could set your self under the risk of a prosecution and a DMCA take down notice.
You may under no circumstances sell any product which was created using LMC elements as PSD files, textures or full perm outfit.
You may only use the templates on the platform and under the avatar with which they were purchased. If you wish to use any of the LMC templates on other platforms or with alternate avatars, you must contact Niah Larsson for availability and registration.
FAQ
Download
Q: The link doesnt allow me to download or is dead
A: Megaupload sometimes can’t handle strong traffic. Please try again after clearing your cache. If all fails contact Niah Larsson In-World and provide your email address, she will provide an alternative download link.
Q: The Megaupload webpage wont load at all, I only get a blank screen.
A: Make sure you pasted the link in the web browser amd not a search engine. Some countries are default banned from from the Megaupload web page .. contact Niah Larsson In-World.
Q: I get the following error message “File temporarily not available”
A: This is a somewhat misleading error message. It means that the traffic is too high or your previous download was interrupted and your browser is sending information that you are still downloading. Please try again and make sure to clear your browser cache to avoid wrong communication between your browser & megaupload.
Q: There is only one file or no files in the folder after unzipping.
A: Yep that happens, but it doesn’t mean the zip file was empty. It probably was damaged during downloading and/or the unpacking process. Please download and try again.
Q: I don’t have the software to unzip the file, can I get the original files
A: No, but you should get one of the many free unzippers out there. The files are simply too big to distribute them via email or leaving them uncompressed.
System Requirements
Q: The psd file doesnt open, or it says invalid file format.
A: Try opening them in PS or Gimp instead of double clicking the file, that often solves the issue.
Q: The psd file still doesnt open, or it says invalid file format.
A: Check if your application supports Photoshop CS .psd files. In case it doesn’t you can edit and read the files with the free graphic application “Gimp”.
Q: The file still doesn’t open in Gimp, or it says invalid file format.
A: Make sure you unzipped the right file format for your PC. To do that open the file in Winzip, you will find 2 of everything, one for Mac one for PC. Choose the right ones by ctrl clicking and unzip.
Q: I use PSP and the files definitely will not open.
A: There is a trick to that….save the PSD file with Gimp under a different name, you should now be able to open them in PSP.
Q: The files did open in PS7 or PSP but there are no layer group folders and7or I think there are layers missing.
A: PS7, Gimp & PSP do not support layer group folders. In most files however the layers are color coded for easier working. If you are missing layers open the files in Gimp, save under a different name and then open them in PS7 or PSP. That should restore any missing layers.
If you have missed checking your application before hand and all fails, I cannot refund you but sometimes can provide simple .tga files In-World which you can download and import to any graphics application. Note: the shadows & highlights will not be customizable.
Q: I purchased the brushes and I can’t open them if I double click them.
A: Import them using the brushes window. Go to PS and open the brushes window. Click on the little drop down menu arrow in the upper right corner, choose “load brushes”, select the .abr file from your hard drive.
Q: How do I know if I can use the brushes with Gimp or PSP
A: Try the free demo brush
Working with the files
Q: I can only see the CMFF Template but not the Alpha templates
A: The Alphas are on separate layers in the “Alpha” folder/group. Go to “window” – “layers” to view all layers.
Q: I saved the TGAs to my hard drive but the file doesn’t have a clear background and/or vivid edges.
A: That happens when when the files are rendered as TGAs on your HD. Double click the background icon in the layers window to unlock it. Got to the channels tab and ctrl+click the channel icon to select it, press ctrl+c to copy. Now go to the file where you want the TGA and press ctrl+v to paste it to a new layer.
Or unlock the layer and select the alpha channels as described above, inverse selection (ctrl+shift+i), go to “edit” – “clear”. you now have a clear background and can simply drag the layer.
Read the full tutorial here.
Q: When I save my TGA I have a stupid white halo around it.
A: Create a new layer and put it behind your texture layer. Fill it with the same color as your texture or black.
If you still haven’t found all your answers feel free to contact Niah Larsson In-World.
